Those are the words that my husband heard on the phone today.
"We're workin' on it."
Sometime this morning Katie and I discovered that not only was our cable stations not working but our internet as well.
Now I must say that in general our cable company is very good. It is rare that we have an outage or other problems.
However, my husband and I have one major complaint. The automated customer service. I like to refer to this woman as " The animated lady". I don't like her. I really, really do not like her.
I feel like a fool trying to have a conversation with a fake woman. An animated lady. She tries so hard to be sweet but she never ever gives me what I want. I want a real person. I end up using obscenities at her and then most of the time I just hang up on her.
I would apologize to her but she is automated/animated after all.
It didn't bother me one bit when I discovered that we only had one channel to watch. It didn't bother me one bit that I couldn't go online.
I have a fifteen year old girl. Do you realize what cable and internet mean to a fifteen year old girl?
I grew up with a black and white television. We only had about nine channels. I grew up with a phone that was attached to the wall. I couldn't sneak off into my room to talk to my friends.
To this very day, I love black and white movies and shows. Katie will not watch them because they are not in COLOR ! She misses so many good old movies and shows because of this.
When I was fifteen, we barely knew what a computer was. I remember my high school had a computer room for a computer class that they offered. It was the only room in the entire school that was air conditioned. I remember not understanding what this class was all about.
There were over two thousand students in that school and I rarely saw any of them in that class!
Not having internet access today did not bother me either. I had plenty to do and accomplished much. I listened to good Jazz all day. Even danced a bit.
I talk to my husband several times a day. He is a truck driver and is gone for two weeks at a time. When I told him what was going on and that Katie seemed as though she was in some sort of strange, foggy confusion, he asked if I had called the cable company.
I told him no. I really didn't care and I didn't want to talk to the animated lady. I do not like the animated lady. Besides I knew that the problem would be solved eventually. After all, I do have faith.
My dear sweet husband offered to call the animated lady for me. I don't know. Perhaps he has a thing for her. She is overly friendly.
To me she is sickeningly sweet. But since he offered, I said go for it.
I can never seem to get a real person on the phone. I've tried to be nice to the animated lady, really I have. Yet I always resort to cursing at her.
I think that my husband is flirty. He denies it. He says that he doesn't see it. He says that if he is, it is done unconsciously. Whatever!
He still manages to get to a REAL person. I think the animated lady likes him.
Am I jealous? Whatever works. He did manage (Of Coarse) to get a real person.
And for all of his flirty ways with the animated lady, what did he hear from the REAL person?
No it wasn't "One ringy dingy, two ringy dingy." It was those words that really make us feel satisfied.
"We're workin' on it."
It was nice of him to call. It did make Katie feel better knowing that they were workin' on it.
As for me. Well as you can tell, I am back here with you. Yet I had a really good day without all of the technology. A really good day.
As for Katie. She seems back to her usual self. She's on line right now too.
As for my husband Jake. It was very nice of him to offer to call "The animated lady" for me.
Yet somehow, I got the feeling that he was a bit TOO happy to call
"The animated lady".